As we have said before, it is nice to have a real hotel in Charlottesville these days (even if it is a post-IHG Kimpton). Though the building and grounds are excellent, operational kinks hold the property back.
For example, how can your paid in advance room category be “not quite ready” for checking at 4:45pm? Who is in charge here? Not to mention nothing on the upgrade side you were promised. Terrible ops. Fortunately we’re just here for a night.
We were in (hamster cage) 574. Last visit was better.
But get this…once again the bar closes at 10pm. So would you like a nightcap after a great show? Ha! Not in this podunk hotel.
The restaurant is terrible. Skip it.
But the show? The show was great!
Demoting the Forum to three showerheads until they get some adult supervision in here.