Back in New York, The Muse Hotel (IHG)
May 8, 2022
Our first foray into the city was not that long ago, but was directly impacted by COVID when both stars of Plaza Suite were infected. We went to see Hangman instead, an OK play, but not really all that. And then it was back in Virginia for the advent of the Spring green. Were some of us disappointed? Why yes we were.
So, soon enough we were back in the city to take another crack at Plaza Suite do some business on the side. The original plan was to fly in Saturday evening, so we booked a room at the Muse, one of the Kimptons of yore. Bottom line: the IHG takeover of Kimpton is complete. These days, the lobby of the Muse seems to be filled with aging midwesterners who have accumulated enough IHG points by staying at many Holiday Inns that they are splurging on a trip to Broadway and the big city. Kimpton is hip no more.
The new demographic at the Muse in NY seems to be mostly oldsters from flyover states who accumulated lots of points by staying at Holiday Inns. @Kimpton has been utterly transformed by @IHGhotels.
— noplasticshower (@noplasticshower) May 7, 2022
Times Square remains a Disneyfied tourist attraction and a traffic snarl. That’s nothing new.
The Muse does retain much of its old staff, and that is nice. But its computers are corporate and the wiggle room is gone. So our request of room 1703 was ignominiously ignored due to the fact that we expanded our stay to two nights instead of one (really with plenty of time for the hotel to adjust) and didn’t feel up to switching rooms halfway through our stay. That leaves us surly and disappointed.
Somehow I think we ended up accumulating lots of IHG points due to all of this. But guess what? NPS does not give one shit about IHG points. None. We just want really great rooms for our cash money.
Plus it rained the whole time, so 1506 was not all that it’s cracked up to be what with a soggy balcony.
It was great to see Madou.
The rain made business in Brooklyn interesting too. Traffic was a thing. Our visit to One World Observatory for dinner was hilarious with zero visibility. LOL.
Finally we ditched the tail and ended up at Katana Kitten for some real fun (thanks to Jacques for the pointer). I mean, check out this before and after!
Things were blurry.
Thankfully the canary extracted us before the blurry things got much farther out of hand. They did get far enough though, and Saturday morning was hard.
Returning to 1506 after a night on the town? Nah. The Muse days are over.
At least the shower is NPS approved. A very nice one.
After recovery, we visited the Guggenheim for a Kandinsky fix. Ahhh. That and ramen will do it every time. It was a glorious afternoon.
After a nap that stretched on just a little too long, it was dinner at Junoon. Highly recommended.
Breakfast at Banter (the original one south of Washington Square) is fantastic. The mushrooms are worth talking about.
Now it’s time to see the play and then scoot to EWR for a quick hop home.
Four showerheads and a demotion for the Muse. We miss our Kimpton.
There was that pandemic thing that put a kibosh on business travel. Some hotels and hotel chains (looking at you Kimpton) slumped, starting with their customer experience department. I mean, no customers so no customer service? Or something wrong like that. Others rose to the occasion. The Umstead Hotel in Cary, NC rose to the occasion. Well done Umstead!
First off, the hotel remembered that we have stayed on their property before. They left a note. They provided an excellent room. The only problem was not a problem at all…that was that arrival was rushed due to late aircraft arrival and there was no time to appreciate the calm ritual of the umstead. In the end, it all worked out.
After delivering a 6:30pm lecture, it was back to the Umstead and its world class restaurant, Herons, for dinner. Just wow. Excellent food. Impeccable service. Great company. Dinner could not have been better executed.
The Prix Fixe dinner menu is world class, and fun too. Elk, caviar, fois gras, and a cheese desert that was a blast.
Then it was up to 512 (a garden view balcony room) for some sleep on birthday eve.
NPS was greeted with presents hidden away in our luggage. Yay! Birthday. (NPS is 38 for those of you wondering.)
What else is there to do around Cary on your birthday? Well there is Krispy Kreme.
And a visit to the NCSU lab.
A little too secure if you don’t have an ID card.
Then a VERY early dinner with Michael Rappa, who once again is always right about restaurant choice. Stanbury is fantastic.
After dinner it was back to Cary for a nightcap at Mayton Inn‘s bar. Fernet was available. The waitress was a newb.
Birthday fernet shot with a server in three pictures (her first) pic.twitter.com/rRhkMv1ySU
— noplasticshower (@noplasticshower) February 26, 2022
All in all, a great celebratory day with three renditions of the happy birthday song…all terrible.
A walk in the park was in order before flying back home. Umstead State Park is built around an old Mill complex. A nice warm day for a walk.
Hurray for a visit with bright young grad students!
Five showerheads and a fervent wish for an early return (or maybe often…or maybe both).
The Hotel Van Zandt Austin, Texas
January 19, 2022
Ah Kimpton, you’ve become so corporate. Such a great hotel chain ground down by middle management cost cutting and the boredom of crank turning. Dang. We remember the old days, yes we do. They are never coming back.
Anyway, getting to Texas on United was not so bad even in double masks. The flight was very sparsely populated, though it is a longish one. Austin is a great city to visit. Or is it a town? Kind of hard to tell. Here’s the story of our brief stay at Hotel Van Zandt.
First of all, IHG has forgotten everything about what NPS likes. Just for the record, we like high floors, certain kinds of pillows, and rooms with no plastic showers. We have also become accustomed to welcome notes from the GM, delicious amenities, sparkling water, and sometimes even a craft cocktail greeting us in the room from a barkeep hired by Jacques. Not this time. Even though the Kimpton twitter dwarf (they used to be fairies, but corporations) was given the heads up, not one bit of prep was done. Kind of astonishing, really.
So NPS paid a pretty penny for an excellent king spa room with a view, and was given a plastic bottle of water at checkin by the Assistant Manager who had obviously not read our secret file in preparation for our arrival. Hell, there probably isn’t a secret file anymore.
Room 701 is a great room style category. But the floor? Not a high one. The amenities and water? Nope. And the “lake view” is mostly a dusty construction site surrounded by homeless encampments. Seriously. Every city we’ve visited lately has a massive housing problem. What is wrong with this country?
The bathroom was awesome. Great tub (which we used a bunch) and a nice glass shower.
The king size bed is surrounded by a bank of windows on two sides. The view will one day be better.
Given our late arrival sometime just after 8pm, we headed for a drink to Geraldine’s on the fourth floor. It was a Saturday night and the unmasked Texas crowd was dense. After ordering an outstandingly made Negroni (what ice! what ingredients!) we opted for dinner. Dinner was delicious, service was smart and snappy, and all was well with the world. There was a band. They were OK.
Sadly the restaurant was not open for breakfast during our stay. Instead there is a starbucks knockoff cafe on the ground floor with a microwave. Not the sign of a great hotel, guys. Frankly, the place feels more like a Marriott than a Kimpton. No human touch and no magic.
Sunday was devoted to fun without a plan. Brunch at Fixe was absolutely stellar. Great Bloody Mary’s and cinnamon roll biscuits. Fantastic food and friendly Texas service. We took our time.
In a great mood and in weather befitting Spring (60 degrees), we headed to South Congress for some idle shopping. Our only real destination was Heritage Boot Company. Though we got no pictures, we did manage to pick up a knife for my kilt and three pairs of handmade boots. We even had a margarita of sorts with “Mr. Avocado.” Great people, great boots, and a down home Texas vibe. (Thanks Kimber.) NPS hears tell that once you buy one pair you are on a slippery slope to ten. We shall see.
We did manage to singlehandedly support the American economy with our credit cards. And then it was time for a margarita and some music at Half Step. The margaritas are on tap. We were served by Nick Cage himself.
Margarita @halfstepbar served by nick cage himself @LoveTequila @rivco pic.twitter.com/PYH26aasFP
— noplasticshower (@noplasticshower) January 16, 2022
And that band. Three blind fellows joined by two sighted musicians and a heap of funk. These were real Austin professionals.
Have a listen for yourself.
About the time we extracted we were late for our dinner reservation at Canje. Dinner was excellent. The jerk chicken was hotter than hell. The drinks were fun. The vibe was casual.
Really it would be hard to ask for a better Sunday in Austin.
Monday was a work day with a working lunch at Qi. Get the soup dumplings.
Part of the late afternoon meeting happened at the Proper hotel. This place is interesting but just a little too artificial after an hour in the lobby. The music loop may kill you if the extruded ice doesn’t. Dinner was slated for upstairs at la piscina ceviches and fajitas. Our hosts are enamored with their fajitas. They were (as Sammy says) pretty not bad.
The highlight of the evening Monday night was a quick stop by the Roosevelt Room. What a place. Cavernous and somehow still intimate. Superb cocktails served with whimsy and great care. One of the top bars in the world for sure. NPS had a paper plane (with a paper plane) and a Liberal. Yup. Amer Picon in the house. We seem to have lost our party all night energy during the pandemic, especially after a full day of working in person. So we’ll have to go back. Thanks for the hospitality Justin.
Well, Austin, we will definitely be back. We’ll probably buy some more Heritage boots. We’ll definitely have a few more drinks at the Roosevelt Room. But we’ll stay at the Driskill. Three showerheads for the Hotel Van Zandt where you get what you pay for (and nothing more).