United Airlines Presents the Worst Seat Ever
June 6, 2013
Hub to hub? SFO–>IAD Lets fly a 737-800 which means NO UPGRADE for you. And now presenting seat 11F, a window seat. Not even an aisle seat.
United just sucks. Jeff Smisek plain old sucks. Fly another airline. There is no status on United.
An update. No wifi. Mandatory television payment with DirecTV (like ads? good, you get some). 10 person lines at the bathroom at all times in “economy.” Credit card payment for crappy food in plastic packs.
Filed in united
Tags: aisle seat, flying, horrible, jeff smisek sucks, san francisco, travel, united, united airlines, washington DC
Four years ago, I was upgraded on every United flight I flew across the country except for one. Then came the era of Jeff Smisek (2011, 2012), mostly likely the worst CEO of a major company in the United States.
These days, getting an upgrade on United is impossible. Who cares about loyalty when you can cram your customers on broken old airplanes because they’re pretty much stuck with you?! I used to kinda like United about the same way I liked Honda. Now I just feel ripped off and stuck in a very bad airplane marriage.
I gotta tell you, flying across the country on United equipment in “economy plus” is not a happy experience. I am an unsatisfied customer.
And all of the United employees I meet think their boss sucks too.
JEFF SMISEK, please retire. Pretty much anybody could do a better job than you are doing.
Filed in united
Tags: airplane, flying, horrible, jeff smisek, jeff smisek sucks, loyalty, old airplanes, san francisco, travel, tripometer, united, unsatisfied customer




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