Home

Hub to hub? SFO–>IAD Lets fly a 737-800 which means NO UPGRADE for you. And now presenting seat 11F, a window seat. Not even an aisle seat.

Sadly, you are stuck on United airlines.

Sadly, you are stuck on United airlines.

United just sucks. Jeff Smisek plain old sucks. Fly another airline. There is no status on United.

Does seat 11F suck?  Only if you want out of your row EVER.

Does seat 11F suck? Only if you want out of your row EVER.

An update. No wifi. Mandatory television payment with DirecTV (like ads? good, you get some). 10 person lines at the bathroom at all times in “economy.” Credit card payment for crappy food in plastic packs.

11F on a United 737-800 designed by people from the previous generation in 1967.

11F on a United 737-800 designed by people from the previous generation in 1967.

Four years ago, I was upgraded on every United flight I flew across the country except for one. Then came the era of Jeff Smisek (2011, 2012), mostly likely the worst CEO of a major company in the United States.

These days, getting an upgrade on United is impossible. Who cares about loyalty when you can cram your customers on broken old airplanes because they’re pretty much stuck with you?! I used to kinda like United about the same way I liked Honda. Now I just feel ripped off and stuck in a very bad airplane marriage.

I gotta tell you, flying across the country on United equipment in “economy plus” is not a happy experience. I am an unsatisfied customer.

And all of the United employees I meet think their boss sucks too.

JEFF SMISEK, please retire. Pretty much anybody could do a better job than you are doing.

All your suck are belong to Jeff Smisek, worst CEO in America.

All your suck are belong to Jeff Smisek, worst CEO in America.