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Virgin Atlantic Across the Pond to the Zetter (pre Zetter Townhouse) in London

May 10, 2015

NPS is briefly in London again, staying at the Zetter Townhouse. As it always goes on international travel days from the States, we showed up way early for check in. Way way early.

Never fear! Though the Zetter Townhouse was filled to the gills, the kind general manager Fabian Sanchis at the Zetter found us a room to crash in. So incredibly cool. Thanks Fabian.

It really is nice to be recognized when you arrive at a hotel.

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Room 102 is a tiny little high style room with two important features: a bed and a shower. After a long, fitful pod ride on Virgin Atlantic, the bed was most welcome. Yes, a nap was had. We must be getting old.

So how does Virgin Atlantic Upper Class stack up against United BusinessFirst? Though it pains us to say this, things are pretty much about the same with an edge to United. Food? Airplane bad. Typical blitzkrieged steak. Well, maybe it started as steak?! Cheese? Good (the same). Wine? Decent (the same). Pod? Nowhere near as comfortable on Virgin Atlantic. The pod design does make for a flatter bed that is a bit flatter and more padded though not as wide, but in order to transform to bed mode, you have to get out of the seat and recombobulate everything. And seat mode lacks a left armrest, has an uncomfortable tilt mode, and is pretty cramped. In the age of sophisticated transformer toy design, there is really no reason for that.

Breakfast is better on Virgin Atlantic for sure, and the crew is much friendlier and seems more professional. So all in all it’s a surprise major toss up between United and Virgin Atlantic.

International travel beats domestic hands down for sure, but rumors that the Virgin Atlantic experience is something astounding turn out to have been greatly exaggerated. Mostly that’s because the United international experience in business class is actually (still) very reasonable.

Pile on the fact that Virgin Atlantic and Virgin America don’t really have a seamlessly integrated frequent flyer system, and you have a problem if you travel internationally very often. That is, you can’t use your status or points on Virgin America to upgrade on Virgin Atlantic (though you can book an award trip in Upper Class). That sucks.

Live and learn.

Anyhoo, back to room 102 and awesomeness at the Zetter.

102 is temporarily bright and sunny

102 is temporarily bright and sunny

102 bed with stylish pink lighting or is that fuschia?

102 bed with stylish pink lighting or is that fuschia?

Excellent shower featuring hot water and a drench shower head

Excellent shower featuring hot water and a drench shower head

So now we’re rested, showered, and up, and the sun is temporarily out, and life seems almost close to normal. Just in time for a (admittedly very early) business dinner at the Chiltern Firehouse.

Five showerheads and a big thank you to the Zetter and to Fabian.

3 Responses to “Virgin Atlantic Across the Pond to the Zetter (pre Zetter Townhouse) in London”


  1. […] from a morning visit to the Zetter, we settled into room 11 at the Zetter Townhouse across the square after a light […]


  2. […] United pods on a 777-200 are nice. They are easier to manage than the Virgin Atlantic pods and don’t require shenanigans to get into bed mode. In practice, that means with […]


  3. […] United’s Polaris thing and Delta’s Business Class. All told, NPS still prefers the Virgin Atlantic business class to Europe experience. All of this is complicated by the fact that Virgin America was […]


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