It’s 2013: Uber Wins, United Loses

November 23, 2013

My latest United airlines experience leads me to believe that air travel has finally degenerated to bus service. I don’t do bus. Two long-ish hub to hub flights on United (IAD—ORD) were crowded, cramped, and involved mandatory ads displayed on a device you can’t turn off.

United DirecTV CRAP shows mandatory ads.

United DirecTV CRAP shows mandatory ads.

Oh I know all about getting the screen to sleep with the volume control button. But there are several ads that you are forced to watch. They have nothing to do with safety. That is just unacceptable.

How is it that United airlines can get DirecTV to work but can’t get Wifi installed? I guess unlike most Americans, I don’t like plastic showers or TV. Go figure. Maybe I am from the wrong social class.

Did you know that United pays Jeff Smisek almost $10 million per year? Imagine if United spent that money installing wifi on their planes instead.

And how is it that I can no longer be comfortable in economy plus on a United flight? Air travel used to be a bother. Now it is just like riding a bus. An overcrowded South American bus. What’s next, livestock? Worse actually. What’s next is cell phone yabber from sales droids.

Jeff Smisek has absolutely ruined United airlines. I think the time has come for me to drastically cut back on travel and to use another airline when I do fly. Any other airline.

After 1,524,754 miles on United, I am done.

All is not lost in 2013, however. This year I started using Uber. Uber is great. I’ve used it in NY, Boston, Washington, Amsterdam and Paris so far. There is no Uber in Des Moines.

Uber has a name that fits.

Uber has a name that fits.

Try it, you’ll love it. No more broken down crappy taxis driven by clueless drivers lacking communications skills.

Thank the gods that no fly noel is almost here.

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