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United Airlines Still Sucks: June 2015

June 15, 2015

Here at NPS we have done what we can to avoid flying United airlines since they have such terrible operations. After loyally flying 1.6 million miles and over a decade as a 100K, we’re done.

Today, both flights we were forced to take to get some business done had bugs.

On the flight out, the highly advertised wifi did not work. Ever.

The venerable, um, I mean nonexistent wifi.

The venerable, um, I mean nonexistent wifi.

It’s 2015. Wifi works everywhere else.

On the flight back, we started with the classic drip delay, supposedly caused by weather. A drip delay is what happens when United (and only United as far as we can tell) delays the flight by just a few minutes…multiple times. The first three drips were: 14, 11, and 9 minutes each. We would really just rather learn this all at once.

But the best was yet to come. The inbound aircraft landed, so they called us to the gate to line up. But there was no pilot. The last drip was a hefty one hour! (That is, assuming this was actually the last delay…we’re not on the plane yet.)

United airlines sucks at operations

United airlines sucks at operations

United airlines sucks. Fly any other airline.

It is unbelievable that Jeff Smisek is still the CEO.

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