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Hotel Monaco in Old Town Alexandria

September 10, 2014

Trouble in paradise this visit which started out about as chunky as possible—no reservation. I always rely on my travel people to get things squared away (thanks edie!) and they are great. This time I let an outside firm work travel. Yes, I did already know not to do that! When I tried to tack a day on to this trip, everything went south fast.

Having arrived in the nick of time to drop stuff off and head to DC for a business dinner, I was confronted with a problem. No reservation and no available rooms in the hotel. While very courteous, the front desk clerk Damien was ultimately not very helpful at all, and he did not escalate to more senior management. My inner circle Kimpton status did not seem to make much difference either. I was in a bind.

Fortunately, Stephan Vogel (GM at the George) had my back and started an email thread to find me a room on DC including the new GM of the DC Palomar Josh Lustig. (FWIW, Josh just took over from Abe Liao.) While they were solving the problem, I finally got a message back from the people who had messed up the reservation in the first place. They convinced the Monaco to give me a room. So that’s good…

But it was room 315, which if I were you I would avoid. It faces the street and is very noisy in the morning starting around 6:30am. It is also a handicap accessible room with a shower over tub design. Not my style.

Of course, not knowing I was staying the night made it hard for the Monaco to do anything to greet me or personalize my stay. Apparently they don’t monitor the twitter feed very closely. If they did, the problem would have been discovered way before my arrival.

I was told that I can get a different (better) room for the second night. Hopefully that is the case.

Room 315

Room 315

Bathroom in 315

Bathroom in 315

Shower over tub full of handrails. The curtain blows in the wind.

Shower over tub full of handrails. The curtain blows in the wind.

I rushed off to a fantastic business dinner at Le Diplomate (highly recommended, especially the world class bread). Larry secured us a VIP table. After dinner it was off on a bourbon search, first to bourbon (booked for a private event) and then to Jack Rose (also booked for a private event, but by friends as it turned out). Jack Rose has a fantastic bourbon selection that included Pappy 23, Pappy 20, and two varieties (US and Japanese) of Hirsch 16.

Two kinds of Hirsch 16

Two kinds of Hirsch 16

When I returned to 315 at midnight, I was greeted with a belated welcome note and a shot or two of bourbon (!!) from Pete and Jess, who turned out to be people from the organization hosting the meeting. Somebody is paying attention, but are any Kimpton people paying attention?! For the record I did have to go find a paper in the morning.

Welcome back to 315 after midnight

Welcome back to 315 after midnight

After a long day of meetings and presentations I returned briefly to the Monaco and switched to room 503. 503 is an excellent room and I appreciate the move, but strangely nobody mentioned the mixup, the bind, the switch. It’s as if “these are not the droids you’re looking for” applies.

There's nothing to see here.  All is well.

There’s nothing to see here. All is well.

Cheese plate and San Pellegrino. So they do know I am here! Awesome. But no note, so “they” remain unknown.

Welcome to 503. Kimpton Karma.

Welcome to 503. Kimpton Karma.

503 suite is sweet

503 suite is sweet

Lots of light and no noise in the living room

Lots of light and no noise in the living room

The shower in 503 is fantastic. Great water pressure and plenty of glass-defined space. As usual, there is a huge (unused) tub in this room as well.

No plastic shower in 503

No plastic shower in 503

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More data from Alexandria, the Landini Brothers restaurant has workaday Italian with a weird but decent wine list and food served by Spanish-speaking waiters. The PX Lounge is so full of itself that though they might make a decent cocktail, it is ultimately skippable. The greeter/waitress/busybody calls herself a “den mother” which pretty much says it all. If you’re not a cub scout, ignore the reviews by foodies with no cocktail clue (sietsema) and go somewhere else. Yes, PX some of us know more about mixing drinks than you do.

Hotel Monaco is a great place to stay. Some more attention to personal service seems to be warranted. A low four showerheads for this visit. I’m sure I will be back and I will make sure to make my own reservation!

3 Responses to “Hotel Monaco in Old Town Alexandria”

  1. apothecaryshedster Says:

    rough life over there!


  2. So sorry to hear that your visit to PX was not as stellar as you expected. I’m glad you enjoyed The Monaco, as well as Le Diplomate and Jack Rose (both Chef/Baker Nathan Hatfield of Le Diplomate and executive Chef Russell P. Jones of Jack Rose are Eat Good Food Group alumni, both of Restaurant Eve – as well as Society Fair and PX, respectively). Hope you give us another chance upon your next visit to Old Town and please don’t hesitate to email me at vina[at]restauranteve.com. Have a good day!

    – vina sananikone, Multimedia Maven of Eat Good Food Group (Restaurant Eve, The Majestic, PX, Bar TNT, Eamonn’s A Dublin Chipper, and Society Fair)


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