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Hotel Kabuki San Francisco: So Close and Yet So Far Away

February 15, 2018

If anything is true, this is: NPS votes with its money. Sure, we pile on the praise (and the snark) as necessary. We even take on hotel chains that think they have us irreversibly trapped in their loyalty program. (See, for example, this fun entry out of Los Angeles.) Well, the time has come to do some fund re-allocation.

You see, the Buchanan Hotel in San Francisco (a Kimpton) has been our San Francisco home for a couple of years. Sadly, due to too much demand, we are unable to get the room we want when we stay there. So how do we solve that problem? We remove demand. Last time we were in San Francisco we walked across the street to the Hotel Kabuki to check it out. As a result, we’re staying at Kabuki this time.

The lobby, common areas, and bar are all very upscale, nicely designed, and worth a visit. On our arrival, we dropped off the bag upstairs and headed straight to the bar. Sazarac? Yes please (with a little help from our friends).

We requested and were happy to occupy a corner room up high. Room 1402 is most likely indicative of the best room category on the property.

design sensibility 1402

The bedroom sector is the most up to date, with interesting design.

bedroom sector 1402

1402 offers a very good view of Japantown and even the Golden Gate in the distance. Two banks of windows provide a very wide view. Mornings were beautiful this week.

Luggage pod is exposed in the hallway to the door.

Luggage and refrigerator

An amenity (!!) on our first stay was very much welcome. Thanks Kabuki!! Champagne and fruit is very nice indeed.

wow, a welcome amenity and they barely know us

the window bank

Then there is the bathroom. Number one, the open design is a bit chilly. A door instead of a doorway would help. That bank of windows in 1402 (including two sliding doors installed in the ’70s) can keep things pretty chilly in February, even with two sets of curtains. Updating the glass would probably help too.

bathroom sector 1402

The shower area is huge. Too huge, as it turns out, mostly because the glass door (approved) does not shut tight and chilly air comes in to make a great shower less than great. Looks like nobody actually took a shower to test this design before implementing it.

glass shower…huge

The shower has both a drench head and a handheld shower head. But that cold air.

shower head 2

So, all is not yet well at the Hotel Kabuki, where some attention to detail is in order.

Did housekeeping remove your not quite empty bottle of sparkling water? Try calling down to get some more. No dice. And no creativity from the front desk. High end hotels solve problems.

Want espresso for breakfast in the morning? Nope.

Want to adjust the temperature? Good luck figuring out how the thermostat works (it appears not to do anything at all).

Did you open the sliding glass door to access the balcony? Getting it closed again may be an issue.

On the positive side again, Japantown is a great base of operations in San Francisco. There are exceptional restaurants and cocktail locations within striking distance, and the Filmore corridor up the hill is hopping.

We schlepped out to Haight-Ashbury for dinner at Black Sand. This local bistrot has great food and good cocktails.

We taught the bartenders how to make Bill’s Big Birthday Beverage:
1 oz Ancho Reyes
1 oz cardamaro
1 oz fresh orange juice
.25 oz hot pepper infusion (in this case, house made)
Shake. Strain. Serve up.

Anyway, with more attention to the details above, Hotel Kabuki will displace the Buchanan as San Francisco’s default location for NPS. Four showerheads for the Hotel Kabuki. Rise to the occasion please!

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