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Oh the Kimpton of yore, how we miss it.  After the IGH acquisition, the properties have gone completely corporate.  No brand left at all.  No personality.  No staff that loves their jobs.  So sad.  Our last two Kimpton attempts in NY sucked (see https://noplasticshowers.com/2022/10/17/quick-hit-in-nyc-hotel-indigo-is-very-corporate/ and https://noplasticshowers.com/2022/05/08/back-in-new-york-the-muse-hotel-ihg/).

But the good news is that some of the properties have the old magic.  Like the Zelos in San Francisco that used to be the Palomar.  This was once one of our favorite hotels.  And maybe it will be again.

We remember fondly talking to Mike Defrino about adding good bars to the properties (using Bourbon and Branch as one of the examples of what people will pay for a cocktail).  Jacques Bezuidenhout was hired, and Dirty Habit was born under the direction of Brian Means.

We remember the battle of the Palomars.

At what os now the Zelos, we were assigned 712 (which is a nicely renovated version of a room we’ve stayed in back in the Palomar days).  Great room.

In fact, enough space to conduct a zoom meeting with multiple attendees in the same room. (Don’t ask.)


The bathroom could be bigger.  But it works.  The shower is over a tub, but the nice glass doors make it all OK.

Though we arrived late, there was time for a slightly adjusted Boulevardier before bed.

And then a Cloudbreak (from Friday, Saturday, Sunday in Philly).  This is still a magical cocktail.  Make one!

Though it arrived late, a welcome note did arrive (along with a nice bottle of wine that I gave to madou since I was not checking my bag.  Thanks for that Ben!

This is not your usual hotel art.  Love it.

Breakfast at Cafe de la Presse is always recommended.  At the Chinatown gate.


And for fun?  How about Wildhawk, followed by ABV, followed by the Good Good Culture Club all with a bunch of great friends?  Yes please.

So, a Negroni or a Breakfast Negroni??  Jacques, which should it be?


Maybe Suzu (who has become quite famous, aparently) knows.

While at ABV, tequila (or mezcal).

Thee guys…

Good Good was very good.  What a treat to be in San Francisco for 32 seconds!  Merry Christmas all.

Five showerheads and a big thumbs up for the hotel zelos.  Looking forward to returning.

After a weekend of staying with friends (paul, jim and chloe), we spent one night at the Kabuki before heading out of town early in the morning.

1602 is as nice a room as ever. We have been here before.

1602 bedroom in the upper corner

There was just enough time to dash down a craft cocktail before dinner.

The Daffodil-Narcissus
1 oz Sipsmith gin
1 oz Bols Genever
1 oz honey/water 1:1
.5 oz lillet blanc
.5 oz lime juice
spoon of greek yogurt
egg white
dry shake. shake on ice. serve in a collins with a big cube and dill garnish.

Dinner at Mourad was very good indeed. Expensive as all get out, but great food and an excellent quirky wine list.

And we now have a new driver in SF.

Four showerheads for the Kabuki and thanks for putting us up in our favorite room.

Paul’s house is situated on a dead end in the city that abuts a park. Pretty much picture perfect. Also, Paul’s house has a beautiful little apartment in it. Yes please.

Why are we in SF? Maybe for something to do with hair.

Or maybe we’re trying to cross the Global Services finish line as quickly as possible.

Probably both.

A visit to Kippu in Japantown seems to be the way we do it now on landing

This aesop thing is Jacob’s fault regardless of continent

Kitchen opens on to the back garden

Glass cube. NPS approved.

For some reason, the chairs have socks

We went to see a Cal concert featuring Esa-Pekka Salonen. The Bartok was particularly good.

Cal concert at 11:30pm EST (yawn)

Cafe du Soleil is a delicious place for a quick breakfast.

NPS is on a 25 day adventure that includes San Francisco as a first stop. Loyal readers know that means Japantown, and Japantown these days means the Kabuki.

The lobby is a great place to hang out and get some work done. And the bar is pretty good to boot.

And there is now espresso on the property.

It was hazy in San Francisco every day due to the fires in California. In fact, the air quality was the worst on the planet on Thursday.

This trip we’re on the top floor (16) in 1602. The rooms are well appointed.

1602

1602 has two large windows overlooking the city

The bathroom is sizable, but the room is cold. The poor heater can’t keep up with nights that drop into the upper ’40s. That means the bathroom is chilly in the morning. Fortunately, the shower door in 1602 seals pretty well and does not let tons of cold air in. But the old sliding doors (still) need to be replaced with more modern glass that insulates better.

The shower is a room of its own with two shower heads and a large bench.

Bathroom accoutrements

Of course, San Francisco is a great place to visit when it comes to food and beverages. A cocktail or two at PCH is highly recommended, especially if your friend Jacques Bezuidenhout shows up with time to spare on his visa and a bottle of Amer Picon. Much fun was had.

Dinner at State Bird Provisions is outstanding as always. Incredible flavors put together in remarkable ways. NPS just walked right in on a Tuesday night with no reservation.

For an interesting diner-like breakfast, try out Sweet Maple.

Ramen at Iza Ramen is very good indeed.

Hard water has a top notch bourbon and rye collection (though Jack Rose in DC has it beat). Hirsch 74. Sazarac 18. Stagg 11.

The Mymy cafe is a great place for breakfast. Creative delicious options and espresso that does not suck. Recommended.

Dinner at Prarie is very good, though noisy and crowded.

Skip ABV and go straight to Churchill for a nightcap. Fewer hipsters and no bullshit at the door.

Have a wine tasting at Domaine Carneros.
It helps if you know someone who is in their club. https://twitter.com/noplasticshower/status/1063957983468474369

Four showerheads, clean air, and some warmer nights for the Hotel Kabuki. We’ll be back. Next up, New Zealand!

If anything is true, this is: NPS votes with its money. Sure, we pile on the praise (and the snark) as necessary. We even take on hotel chains that think they have us irreversibly trapped in their loyalty program. (See, for example, this fun entry out of Los Angeles.) Well, the time has come to do some fund re-allocation.

You see, the Buchanan Hotel in San Francisco (a Kimpton) has been our San Francisco home for a couple of years. Sadly, due to too much demand, we are unable to get the room we want when we stay there. So how do we solve that problem? We remove demand. Last time we were in San Francisco we walked across the street to the Hotel Kabuki to check it out. As a result, we’re staying at Kabuki this time.

The lobby, common areas, and bar are all very upscale, nicely designed, and worth a visit. On our arrival, we dropped off the bag upstairs and headed straight to the bar. Sazarac? Yes please (with a little help from our friends).

We requested and were happy to occupy a corner room up high. Room 1402 is most likely indicative of the best room category on the property.

design sensibility 1402

The bedroom sector is the most up to date, with interesting design.

bedroom sector 1402

1402 offers a very good view of Japantown and even the Golden Gate in the distance. Two banks of windows provide a very wide view. Mornings were beautiful this week.

Luggage pod is exposed in the hallway to the door.

Luggage and refrigerator

An amenity (!!) on our first stay was very much welcome. Thanks Kabuki!! Champagne and fruit is very nice indeed.

wow, a welcome amenity and they barely know us

the window bank

Then there is the bathroom. Number one, the open design is a bit chilly. A door instead of a doorway would help. That bank of windows in 1402 (including two sliding doors installed in the ’70s) can keep things pretty chilly in February, even with two sets of curtains. Updating the glass would probably help too.

bathroom sector 1402

The shower area is huge. Too huge, as it turns out, mostly because the glass door (approved) does not shut tight and chilly air comes in to make a great shower less than great. Looks like nobody actually took a shower to test this design before implementing it.

glass shower…huge

The shower has both a drench head and a handheld shower head. But that cold air.

shower head 2

So, all is not yet well at the Hotel Kabuki, where some attention to detail is in order.

Did housekeeping remove your not quite empty bottle of sparkling water? Try calling down to get some more. No dice. And no creativity from the front desk. High end hotels solve problems.

Want espresso for breakfast in the morning? Nope.

Want to adjust the temperature? Good luck figuring out how the thermostat works (it appears not to do anything at all).

Did you open the sliding glass door to access the balcony? Getting it closed again may be an issue.

On the positive side again, Japantown is a great base of operations in San Francisco. There are exceptional restaurants and cocktail locations within striking distance, and the Filmore corridor up the hill is hopping.

We schlepped out to Haight-Ashbury for dinner at Black Sand. This local bistrot has great food and good cocktails.

We taught the bartenders how to make Bill’s Big Birthday Beverage:
1 oz Ancho Reyes
1 oz cardamaro
1 oz fresh orange juice
.25 oz hot pepper infusion (in this case, house made)
Shake. Strain. Serve up.

Anyway, with more attention to the details above, Hotel Kabuki will displace the Buchanan as San Francisco’s default location for NPS. Four showerheads for the Hotel Kabuki. Rise to the occasion please!

Is NPS spoiled? Yes. Does that make life harder for hotels and airlines when it comes to expectations? Yes. Welcome to the world of high end travel.

2018 started with a trip across the country on the NPS “trip across the country” airline—Virgin America. Or what’s left of it anyway. Virgin America is becoming more and more like Alaska. And frankly, that sucks. Sure, we’re MVP Gold on Alaska by default. But who cares? Going from the Nordstrom’s world to JC Penny is not gonna cut it.

Here’s an example of what is happening to Virgin America. The checkin process at Dulles was always super friendly, efficient, and FAST. Now there is a line and it is a line of Alaska flyers.

The flight across the country was just fine after using cash money to upgrade to First. So there’s that.

Next came the wrong room problem at the Buchanan in San Francisco (216 versus 316 or 416). Sadly this happens almost every time we stay here. Sure, NPS helped to establish the Kimpton InTouch program years ago (now known as Karma and soon to be known as IHG Rewards Club (blech)), but super elite Kimpton/IHG status does nothing to add to the number of available Kimpton rooms we like in San Francisco. The staff at the Buchanan does all they can to accommodate demand. But demand is just outstripping supply. And as a demander, well the market is about to speak.

Time’s up you guys, only two OK quality San Francisco Kimpton properties still?? IHG needs to step it up in this city. Really.

View from the Buchanan San Francisco (Japantown)

Of course, Emily Glick and her people get all the blowback in public, but really it is corporate that is at fault by this stage. Hopefully Emily will forgive us for making clear what we expect!

Amenity. Thanks to the Buchanan team

216 has a few of problems from the NPS perspective. Number one is that the shower needs a better shower head. Water pressure is not sufficient. At least it’s a glass cube! Number two, the room is ADA sanctioned and we are not special needs campers. That means the closet is not usable, and the tub is a mess of machines. Number three, the second floor is too close to the street and it is noisy.

So no more 216 for us. We’ll just have to stay elsewhere next visit.

Shower? Glass is good.

The tub has served as a closet for hanging clothes this trip

Or maybe you can hang your coats on this thing in the hall

Of course, Japantown is great and the Buchanan is hip and well located. Staying here is always a good thing.

Green tree view

216 does not suck. But pretty not bad is not good enough.

Yeah, we brought the violin and even managed to play some music with our friends in Oakland.

Some data from San Francisco. Sweet Maple is a great place for breakfast and so is The Grove. For a real Japantown meal, try to find Kui Shin Bo.

Dinner at Flour+Water is just as fantastic as ever. The Progress is, likewise, a very good place to eat (and unlike its sister next door, you can walk in).

The Dando from The Progress
1 oz rye
.75 oz amaro angelino
.5 aperol
1 oz meyer lemon juice
.5 oz pear shrub
shake. up. large cube.

Cocktails at Wildhawk are highly recommended.

This time three showerheads for the Buchanan’s failed Tetris game. No more games of chance for NPS. 2018 is gonna be interesting.

Back at the Buchanan, this time for “mandatory corporate fun,” and all is well.

Sadly, when we booked, our favorite room was already slated for some other obviously undeserving guest and the Tetris game of chance did not work out in our favor. So what ya gonna do?

Start out in 216 and move up as soon as possible! 216 is a ADA room, which is not that big a problem, but its shower is wimpy and sucky, and it is too close to the street and thus a bit noisy. Oh well, one night won’t kill us.

We were greeted with a much-needed amenity which we scarfed down like the hungry dogs we are.

And then, since it was pretty late, it was straight to bed.

This shower is not plastic, but it needs a better shower head and better water pressure.

Fortunately, the room switcheroobie was smooth. So one night late, we moved up to 416. That’s better. Maybe next time the dice will roll in our favor!

View from 416

Hmm, that design looks familiar.

The MUCH better shower. All praise the shower goddess.

Bathroom with stuff: still life

The Buchanan lobby is interesting too, but not as interesting as GM E mily Gick who we finally connected with this visit. Thanks for the hospitality Emily.

Buchanan lobby

Art out of focus

Either four or five showerheads for the Buchanan. See you again soon!

In other San Francisco news, Zasie is a very trendy and great place for brunch. Cocktails at Blackbird do not suck.

Hinodeya ramen just across the street from the Buchanan is very good indeed and entirely authentic.

Cocktails at P.C.H in popup xmas mode is highly recommended. After that you must close down The Irish Bank. Spent some quality time with Jacques Bezuidenhout. What a blast!