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Imagine there is no worse airline than United domestic?  Think again!  American Airlines pulled absolute garbage service on my last trip.  First some background.

A last minute talk opportunity popped up and the hosts promised to pay for a business class day trip.  So the plan was to fly into Dallas at 9am (departing the house at 5:15am) and get home before 10pm.  Ha!

The talk was great and the day was going smoothly, and then American Airlines operations just FUBARed things up.  I mean wow.  First there was the drip delay supposedly cause by weather (there was no weather), then there was a plane and no crew, then the crew landed at a gate 40 minutes away, and then, the coup de grace, the captain timed out and walked away.  Leaving 300 or so people stranded in Dallas all wanting to get to Washington DC.

American, after some real delay during which I purchased a seat on the only United flight to Dulles the next day, “rebooked” me on puddle hoppers through some tiny ass Ohio town and into DCA.  Nope.  I flew United the next day and burned 24 hours.

American Airlines had a hard time accepting my rejiggering as reality.  After a couple of hours of bullshit and waiting 10 days, they refunded my original business class leg. They had to be forced to do that. No more American Airlines for me!

Anyway, Hotel Zaza in Dallas came up during a cursory search for hip hotels.  And off I went, arriving around 10pm…ironically the same time I was due to be in my own bed at home.

I think I was assigned 418.  Of course no clothes and no bathroom amenities were with me.

At least the shower was top notch.

Here is the free bathroom stuff you get for your money.  Yuck.

 

Finding a cocktail nearby at 11 was a thing.  Even super barman Jacques was at a loss and sorry I was stuck in Dallas.  LOL.

The car service at Zaza was good and was more than willing to drive me 4 blocks in style.

The Kennedy room (above) was a dive serviced by kids who were utterly clueless.  Don’t even bother.  Beau Nash looked promising, but closed at 11pm on a Wednesday.  So it was off to the Tipsy Alchemist on a tip from the bartender at Beau Nash.

Though I was the wrong demographic being over 35, the cocktails were well made, and there was real bourbon in the house.  Needless to say, insanity reigned after too many shots, but I somehow woke up back at the hotel in the morning.  So that was good.

Actual real Weller in the house.

After a somewhat late breakfast at the hotel (pretty not bad, but also unremarkable), a visit to the Dallas Art Museum was in store.

I felt kind of like the picture above.  DFW airport was still a pit.  Overcrowded and old.  The United gates are way better than the American worn out 80s mall gates through.

Three showerheads for the Zaza.  Lets just skip Dallas from now on.

The group we host on an annual basis is getting big (well over 200 now) and that means finding an appropriate venue is getting harder. Fortunately the Omni Montelucia was a great choice for this year’s conference. Gorgeous setting. Updated property. Top notch food and drinks. Well trained and attentive staff. Awesome!

About the only wrinkle with the Omni Montelucia is getting there from the east coast. Flying to/from Pheonix is not the best or the most efficient, but that can be a plus too if you want to get a bunch of very busy people “off the grid” for a couple of days of concentrated work. (BTW, American Air just sucks. My favorite thing was a twitter suggestion from American customer service to remove stuff from the seat ahead for more room. Fuck right on off!)

The conference organizers lined up suite 129 for NPS. It was “pretty not bad” as our friend Sammy says. In fact, it was just as nice as any suite we’ve ever had.

Suite 129

Greeted with a cocktail and a personal note. Very nice. Thanks! (Oh and sparkly water too.)

The bathroom was spectacular with a NPS approved glass shower also incorporating stone and multiple showerheads.

Wait for it

This shower is perfect

Are we spoiled? Should we not be spoiled?

All showers like this always come with an unused side of bathtub

But by far the best part of 129 was the large porch. Each night we entertained on the porch with candles and Liberals (Amer Picon brought from home).

129 porch

View of the porch

View from the porch

View from the porch

One minor quibble about the porch. The weather was so perfect that NPS wanted to keep the huge sliding glass triple door open all night. Sadly the resort musak also played all night in the courtyard of the restaurant. So the doors had to close at 3am.

The bar was also prepped by advance troops (in the form of Noelie) who informed them that they would need more absinthe STAT for CR#2s. That was a very good call. The barkeeps were all greatly accommodating and eager to learn.

And the resort food for 200? Very very well done. Could not really ask for improvement there.

After the conference, we left in an afternoon for play. A hike in the desert. A dip in the pool. And one of the best meals of my life at Sel in Scottsdale.

Camelback Mountain

Five showerheads and nothing to add. Heck six showerheads for the Omni Monelucia. Wishing for a quick return on any other airline than American.