There was that pandemic thing that put a kibosh on business travel. Some hotels and hotel chains (looking at you Kimpton) slumped, starting with their customer experience department. I mean, no customers so no customer service? Or something wrong like that. Others rose to the occasion. The Umstead Hotel in Cary, NC rose to the occasion. Well done Umstead!
First off, the hotel remembered that we have stayed on their property before. They left a note. They provided an excellent room. The only problem was not a problem at all…that was that arrival was rushed due to late aircraft arrival and there was no time to appreciate the calm ritual of the umstead. In the end, it all worked out.
After delivering a 6:30pm lecture, it was back to the Umstead and its world class restaurant, Herons, for dinner. Just wow. Excellent food. Impeccable service. Great company. Dinner could not have been better executed.
The Prix Fixe dinner menu is world class, and fun too. Elk, caviar, fois gras, and a cheese desert that was a blast.
Then it was up to 512 (a garden view balcony room) for some sleep on birthday eve.
NPS was greeted with presents hidden away in our luggage. Yay! Birthday. (NPS is 38 for those of you wondering.)
What else is there to do around Cary on your birthday? Well there is Krispy Kreme.
And a visit to the NCSU lab.
A little too secure if you don’t have an ID card.
Then a VERY early dinner with Michael Rappa, who once again is always right about restaurant choice. Stanbury is fantastic.
After dinner it was back to Cary for a nightcap at Mayton Inn‘s bar. Fernet was available. The waitress was a newb.
Birthday fernet shot with a server in three pictures (her first) pic.twitter.com/rRhkMv1ySU
— noplasticshower (@noplasticshower) February 26, 2022
All in all, a great celebratory day with three renditions of the happy birthday song…all terrible.
A walk in the park was in order before flying back home. Umstead State Park is built around an old Mill complex. A nice warm day for a walk.
Hurray for a visit with bright young grad students!
Five showerheads and a fervent wish for an early return (or maybe often…or maybe both).
The Umstead: NC Strives for Perfection
April 4, 2015
So close and yet so not close. We’ve been to the umstead many times, but they don’t seem to know that. Hey guys, maybe a computer??
As predicted, in the Spring it is just gorgeous here.
But all is not perfection. Arrival after midnight should pay attention to reservation constraints. Like: 2 beds (actually made), the fact that we have been here multiple times (?!), the fact that we like sparkling water, and so on. The umstead has slipped management-wise over the last few years. Who is the general manager? Great property, but not managed very tightly at all. Get it together, umstead, if you want to be world class and not just the best property in NC.
Room 107 is beautiful as all of the rooms here are.
The shower is to write home about. Really. Bench. 4 shower heads. Plenty of pressure. World class.
Note that the patio is a superior place to have a leisurely dinner on a fine Spring evening. Delicious. The company was the best part of course. Oh, and there is real mixology here now too, mostly stolen wholesale from NY. Nothing if not good mimics here.
However, we’re looking for perfection. Four point five showerheads for the Umstead. Time for management to wake up and figure out that being great means serious attention to detail and a history on your guests.
During college and the arts, there was a visit to Duke and UNC. Both schools are to be avoided for different reasons. Duke thinks it is Stanford (uh, nope). UNC thinks it is a sports franchise. Ouch.
Hey look what North Carolina collected when you weren’t watching. ART.
USAirways to Raleigh
March 14, 2015
Surprise surprise! Commuter jets operated by Republic for USAirways have wifi, and you can upgrade for super cheap. Too bad they only fly out of DCA.
I am not sure what United has planned, or when its plan will be implemented, but they seem to think a plan is reality. Ridiculous.
I flew in and out for dinner and did not spend the night. But I did camp in the Marriott RTP lobby for a short while. Yuck.
At least Marriott listened (and brought out a cocktail to boot).